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  1. "Ulta's loyalty program and store format are sustainable competitive advantages, and customer relationships as well as vendor relations are competitive moats," analysts wrote.

  2. According to the 2017 American Customer Satisfaction Index (ACSI), airlines remain in the bottom one-third of industries for customer experience.

  3. Source: courtesy of Southwest Airlines Co.While many travelers may choose an airline based on fare prices or brand loyalty, safety-conscious travelers have a new tool to help in their ...

  4. 2018 Travel Tech Trends

    The Huffington Post6 days ago

    EF: Let’s talk about loyalty and loyalty programs. It was interesting to see some data on customer loyalty and membership programs. According to your analysis, membership ...

  5. Ltd., the world’s most innovative wet wipe manufacturer, has deployed its StaffConnect platform to optimize employee communications, in order to eliminate cross-departmental boundaries, streamline ...

  6. Followed just three years later by Seth Godin’s classic Permission Marketing the more intrepid among us started to make “treat different customers differently” our mantra and advocate ...

  7. Beyond credit cards and eager children, customers are bringing something even more important with them while shopping this holiday season: big expectations for retail brands. This year ...

  8. Twenty-Seven Years of Customer Loyalty

    Lake Arrowhead Mountain News5 days ago

    It was 27 years ago that Bob Stuhr, owner of Timberline in the Glen, located in Cedar Glen, decided to open up an antiques shop that would give shoppers a unique, fun and refreshing shopping ...

  9. Marijuana industry in the US is still in its inception phase, but it’s growing, and the projections are very optimistic. This year, retail sales of medical and recreational weed in the US are ...

  10. About 13% of shoppers use layaway to pay off items over time.

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