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Reduced-fare MetroCards now available for eligible customers at all NYC MTA customer service centers
Staten Island Advance· 2 days agoThose who qualify for reduced-fare MetroCards can now apply in-person at an MTA customer service...
Freshworks (FRSH) Q1 2024 Earnings Call Transcript
Motley Fool via Yahoo Finance· 53 minutes agoDuring the quarter, we made Freddy Copilot generally available to customers, and I'm excited about the initial traction. We received early feedback that ...
They’ve Got Your Back: Meet American’s Customer Service
3BL CSRwire· 15 hours agoDay and night, rain or shine, American's team of system customer service managers (SCSM) has a sharp...
Lawsuit: Ex-DTE rep forced to listen to customer masturbate due to policy
FOX 2 News Detroit· 3 hours ago40-year-old Angela Rodriguez of Trenton is now suing DTE and the customer who harassed her. FOX 2...
AI chatbots are taking over customer service, but most of us would rather wait for a human
Fast Company Magazine· 1 day agoFor busy consumers hoping to quickly resolve an issue through customer service, no seven words are...
Q1 2024 Archrock Inc Earnings Call
Thomson Reuters StreetEvents via Yahoo Finance· 27 minutes agoFirst, I want to thank our employees. Our performance is the result of the dedication and operating expertise our employees bring to deliver leading safety performance and excellent
My Week In Cars: New Steve Cropley/Matt Prior podcast (ep. 79)
Autocar articles via Yahoo News· 1 hour agoMake sure you never miss an Autocar podcast. Subscribe to our podcasts via Apple Podcasts, Spotify,...
Good customer service: Does it still matter? Should it be celebrated?
The Yuma Sun· 4 days agoEditor’s note: This story first appeared in the February-March edition of BIZ magazine, a...
How to switch to a new bank or credit union
Bankrate via AOL· 7 hours agoThis could mean a bank with a wide network of ATMs, excellent online banking services, attractive interest rates or all of the above. Don’t forget to...
Customer service rep sues DTE: I was forced to stay on phone with masturbating customer
Detroit Free Press via Yahoo News· 2 days agoDTE has been hit with an unusual sexual harassment lawsuit involving a customer service representative who says she was taunted at work — not by a colleague ...
