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Customer service staff hired at HMRC – without speaking to a human
The Telegraph via Yahoo News· 2 days agoHM Revenue & Customs is using artificial intelligence (AI) to recruit staff, with some customer ...
Amazon cuts global customer service staff by less than 1%
Retail Dive· 18 hours agoAmazon is making cuts to its global customer service organization, impacting less than 1% of the division’s workforce, the company told sister publication ...
Pennsylvanians save a pretty penny at the gas pump this past week
WJET - WFXP Erie· 13 minutes agoErie, Pa. (WJET/WFXP) — Pennsylvanians are saving a pretty penny on gas, literally! According to...
Fired Red Lobster Employees Have Quite the Tales About the “Endless Shrimp” Debacle
Slate via Yahoo Finance· 13 hours ago“I would get screamed at.” She already had her share of Cheddar Bay Biscuit battle stories, but the...
Gleen AI Transforms Customer Service at Puffy, Resolving 63% of Inquiries
WTNH-TV New Haven· 23 hours agoSAN FRANCISCO, May 20, 2024 /PRNewswire/ --Gleen AI today announced that Puffy, a leading online...
Watch: Saturday Night Live pokes at Southwest Airlines with actor Jake Gyllenhaal
Dallas Morning News· 13 hours agoSaturday Night Live poked fun at Dallas-based Southwest Airlines this past weekend with a sketch...
Jamie Dimon says the end to his time as JPMorgan CEO is 'not 5 years anymore'
Yahoo Finance· 12 hours agoJPMorgan COO Daniel Pinto said the bank has assigned roughly $1 billion to $1.5 billion in value to...
Never Eat at a Fast-Food Restaurant if You See This
Cheapism via AOL· 14 hours agoKobus Louw/istockphoto Beware the Burgers While fast-food restaurants are hardly known for their customer service, one would at least expect them to...
Man Goes Viral Calling Customer Service Number on Bag of Chips for Unexpected Reason
The Boot· 1 day agoA man on TikTok has gone viral after he called the customer service number on the back of a bag of...
Amazon axed more than 100 customer service managers in CEO Andy Jassy’s latest job cuts
Fortune via Yahoo Finance· 5 days ago"We have had more and more work added, 12-16 hour days, maximum stress to be cut free without a...