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T-Mobile implementing AI-powered tools for better customer service
Android Headlines· 6 hours agoT-Mobile is rolling out a set of AI-powered tools to boost its customer service. The company calls...
ACT Wins 2024 Stevie Award for Customer Service Outsourcing Provider of the Year
Digital Journal· 17 hours agoThe Stevie Awards for Sales...
Walmart Is Swapping Cashiers For Self Checkout At More Locations
Southern Living via Yahoo News· 14 hours agoGood news for those of us who prefer a old school customer service. Jeff Greenberg /...
My Week In Cars: New Steve Cropley/Matt Prior podcast (ep. 79)
Autocar articles via Yahoo News· 52 minutes agoMake sure you never miss an Autocar podcast. Subscribe to our podcasts via Apple Podcasts, Spotify,...
From good to great: 10 practices to optimize and elevate customer interactions
The Globe Gazette· 17 hours agoThe business landscape is changing rapidly, but exceptional customer service will always be a top...
Marriage Licenses Issued, Mar. 13-26
The Sentinel Echo, London, Ky. via Yahoo News· 55 minutes agoApr. 26—Mar. 13 —Carolyn Ann Spurlock, 38, Corbin, receptionist to Dustin Charles Newman, 42, Corbin, factory worker Mar. 14 —Crystal Delynn Goins, 37, London, homemaker to Anthony Bryan Blankenship ...
Are Tubes on strike today? April dates for last minute walkout
Daily Telegraph· 21 hours agoCommuters have been wrongfooted by last-minute strikes announced on the London Underground. The TSSA...
Woman awarded $20.5M after alleging racial discrimination at State College area workplace
State College Centre Daily Times via Yahoo News· 10 hours agoFormer American HomePatient customer service representative Patricia Holmes accused her supervisor...
Verizon charged this single mother nearly $5K for equipment she returned — twice. What to watch out...
Moneywise via Yahoo Finance· 17 hours agoIf you’ve ever been overcharged on your phone bill, you know how much of a pain it is to have to get...
New study reveals how AI can enhance flexibility, efficiency forcustomer service centers
Newswise· 3 days agoWhenever you call a customer service contact center, the team on the other end of the line typically...
