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Man masturbated on call with customer service rep – and she couldn’t hang up, suit says
Kansas City Star via Yahoo News· 4 days agoA Michigan woman is suing her former employer over corporate policies that she says forced her to...
The Key To An Unforgettable Customer Service Experience
Forbes· 1 day agoThere are two reasons your customer service is unforgettable: either it’s really good or it’s really...
My Week In Cars: New Steve Cropley/Matt Prior podcast (ep. 79)
Autocar articles via Yahoo News· 52 minutes agoMake sure you never miss an Autocar podcast. Subscribe to our podcasts via Apple Podcasts, Spotify,...
Delayed On Southwest? You Can Now Skip The Customer Service Line And Request A $75 Credit Online
Forbes· 4 days agoThe delay or cancellation must be caused by something Southwest could control (maintenance,...
A former employee alleged Van Horn auto group racially discriminated against him. A judge will hear...
Gannett via AOL· 1 hour agoFormer Van Horn employee says two incidents during employment made him uncomfortable as a person of...
Hyundai, Ford among 257,000 vehicles recalled: Check car recalls here
USA TODAY via Yahoo News· 2 hours agoAs a resolution, Hyundai dealers will replace the EGR valve assembly for free. Recall notification letters are expected to be mailed out on June 28. Owners may contact Hyundai customer ...
Why can't overseas call centers do more to embrace customer service?
Gannett via AOL· 1 day agoIn fact, for every one call center in America, there are at least 10 overseas – which is why you’re...
Virginia DMVs to close on rolling basis May 7-9
WAVY via Yahoo News· 14 hours ago(WAVY) — The Virginia Department of Motor Vehicles is expected to experience delays in services due to safety training. Trainings are scheduled from May...
Today's top savings account rate roundup: Earn up to 5.84% — May 6, 2024
USA Today· 3 hours agoSavings account rates have moved down over the past week, although savers can earn much higher...
Customer service rep sues DTE: I was forced to stay on phone with masturbating customer
Detroit Free Press via Yahoo News· 6 days agoDTE has been hit with an unusual sexual harassment lawsuit involving a customer service representative who says she was taunted at work — not by a colleague ...
