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I Ditched Waxing for a swimsuit Trimmer—and Now My Skin Is Smooth AF
Cosmopolitan· 8 minutes agoWe tested and reviewed the best painless swimsuit trimmers and razors for pubic hair, according to...
Will Employers Ever Learn? Boot-Up Cases in Customer Service Call Centers Are A Real Problem! | JD...
JD Supra· 4 days agoA group of customer service employees have now sued, asserting this very claim. The named plaintiffs seek to represent all current and former customer ...
Clearcover Partners With Ada To Deploy Customer-Facing AI Solution
The Longview News-Journal· 1 day agoClearcover, a next-generation car insurance company, announces the launch of a customer-facing generative AI solution in partnership with Ada, the AI-native customer
‘I’m weary of repeating myself’: How do I deal with rich friends who take $22,000 cruises and book...
MarketWatch via Yahoo Finance· 6 hours agoA friend told me last week that she cut $80 off her cable bill by telling the rep on the other end...
Medicaid “unwinding” decried as biased against disabled people in Colorado, elsewhere
Denver Post· 6 hours agoShe went to the agency but couldn’t stand in a line that was 100 people deep. Calls to the state’s...
Williams-Sonoma (WSM) to Post Q1 Earnings: What's in Store?
Zacks via Yahoo Finance· 3 hours agoWilliams-Sonoma's (WSM) fiscal Q1 performance is likely to have witnessed rising e-commerce growth,...
All the Ways Zappos.com Leverages AI — And How the E-tailer Determines When to Get Humans Involved
Footwear News via Yahoo News· 1 day agoWhile staying up to date on AI is not only a must, meaningfully integrating it into existing...
Customer Satisfaction At Online Banks Has Dropped | Bankrate
Bankrate.com· 2 days agoCustomer service satisfaction has decreased at online-only direct banks this past year, but remain...
The Tension Between Leadership and Customer Service | By Shep Hyken
Hospitality Net· 4 days agoIt reminds me of an episode of Amazing Business Radio when I interviewed Bill Price, Amazon’s first...
SSA launches a public data hub for customer service goals
Government Executive· 3 days agoThis week, SSA launched a page dedicated to showcasing data around O’Malley’s top priorities to fix ...