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Reduced-fare MetroCards now available for eligible customers at all NYC MTA customer service centers
Staten Island Advance· 2 days agoThose who qualify for reduced-fare MetroCards can now apply in-person at an MTA customer service...
Freshworks (FRSH) Q1 2024 Earnings Call Transcript
Motley Fool via Yahoo Finance· 2 hours agoDuring the quarter, we made Freddy Copilot generally available to customers, and I'm excited about the initial traction. We received early feedback that ...
They’ve Got Your Back: Meet American’s Customer Service
3BL CSRwire· 16 hours agoDay and night, rain or shine, American's team of system customer service managers (SCSM) has a sharp...
AI chatbots are taking over customer service, but most of us would rather wait for a human
Fast Company Magazine· 1 day agoFor busy consumers hoping to quickly resolve an issue through customer service, no seven words are...
My Week In Cars: New Steve Cropley/Matt Prior podcast (ep. 79)
Autocar articles via Yahoo News· 54 minutes agoMake sure you never miss an Autocar podcast. Subscribe to our podcasts via Apple Podcasts, Spotify,...
Lawsuit: Ex-DTE rep forced to listen to customer masturbate due to policy
FOX 2 News Detroit· 4 hours ago40-year-old Angela Rodriguez of Trenton is now suing DTE and the customer who harassed her. FOX 2...
Good customer service: Does it still matter? Should it be celebrated?
The Yuma Sun· 4 days agoEditor’s note: This story first appeared in the February-March edition of BIZ magazine, a...
Q1 2024 Archrock Inc Earnings Call
Thomson Reuters StreetEvents via Yahoo Finance· 1 hour agoFirst, I want to thank our employees. Our performance is the result of the dedication and operating expertise our employees bring to deliver leading safety performance and excellent
Co-op Bank transformation ‘materially complete’ ahead of merger deal
PA Media: Money via Yahoo Finance· 25 minutes ago“We are focused on delivering value to our shareholders through the strength of our business model...
Who has Iowa's Best Burger? The 2024 winner comes from central Iowa
The Des Moines Register via Yahoo News· 14 hours ago“One of our goals with JJ’s was to be totally different. We wanted to focus on the quality of food,...