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Man masturbated on call with customer service rep – and she couldn’t hang up, suit says
Kansas City Star via Yahoo News· 1 day agoA Michigan woman is suing her former employer over corporate policies that she says forced her to...
$12 lawsuit filed against Bay City toll bridge operator
MLive.com· 15 hours agoAfter less than a year of tolling motorists crossing Liberty Bridge, Bay City Bridge Partners has...
Customer service rep sues DTE: I was forced to stay on phone with masturbating customer
Detroit Free Press· 4 days agoDTE has been hit with an unusual sexual harassment lawsuit involving a customer service representative who says she was taunted at work ...
Good customer service: Does it still matter? Should it be celebrated?
The Yuma Sun· 6 days agoEditor’s note: This story first appeared in the February-March edition of BIZ magazine, a...
NY to require internet providers to offer low-cost internet option. What to know
Democrat and Chronicle via Yahoo News· 13 hours agoEmily Barnes is the New York State Team consumer advocate reporter for the USA TODAY Network....
This One Customer Service Hack Will Keep Guests Coming Back | Entrepreneur
Entrpreneur· 2 days agoWhat can we remove from or change in our processes, procedures and operations that will make the ...
AI chatbots are taking over customer service, but most of us would rather wait for a human
Fast Company Magazine· 3 days agoFor busy consumers hoping to quickly resolve an issue through customer service, no seven words are...
Richland adult education centers bring class, diploma access to into Crawford County
Gannett via AOL· 21 hours agoThe program will equip graduates with skills such as effective communication and financial...
Lawsuit: Ex-DTE rep forced to listen to customer masturbate due to policy
FOX 2 News Detroit· 2 days ago40-year-old Angela Rodriguez of Trenton is now suing DTE and thecustomer who harassed her. FOX 2...
Portage solar company files for bankruptcy protections
WOOD via Yahoo Finance· 10 hours agoTheir accreditation was revoked by our board of directors,” Baker said. A representative from the...