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Week’s Best: JPMorgan Hires $28 Billion Merrill Lynch Team
Barrons.com· 8 hours agoJPMorgan Chase’s wealth management unit recently lured away a Merrill Lynch team that oversaw $28...
Make Every Customer Memory Count
CMSWire· 4 days agoReinforcing positive memories can significantly enhance customer loyalty behaviors and brand relationships. Utilize customer feedback surveys< ...
3 Strategies to Keep Your Customers Coming Back For More | Entrepreneur
Entrpreneur· 10 hours agoIt's surprising how many business owners in the hospitality industry underestimate the power of...
Japanese telecoms provider will use AI to smooth out irate customer voices before routing to reps
Fast Company Magazine· 2 days agoDealing with irate customers can be extremely stressful for call centre workers but Japan’s SoftBank...
SoftBank Corp aims to help call centre workers by 'softening' angry customer calls with AI By...
Investing.com· 2 days agoDealing with irate customers can be extremely stressful for call centre workers but Japan's SoftBank...
Digital banking solutions for SMEs should keep it simple – and smart
Retail Banker International via Yahoo Finance· 18 hours agoThey just need to be adjusted to work better. What we’ve learned about SMEs’ banking needs – just by...
SoftBank Corp. aims to help call center workers by ‘softening’ angry customer calls with AI -...
BusinessWorld· 2 days agoDealing with irate customers can be extremely stressful for call center workers but Japan’s SoftBank...
SoftBank Corp aims to help call centre workers by 'softening' angry customer calls with AI
Reuters· 2 days agoDealing with irate customers can be extremely stressful for call centre workers but Japan's SoftBank...
USAA Auto Insurance Review 2024: Pros and Cons - NerdWallet
Nerdwallet· 6 hours agoNerdWallet's ratings are determined by our editorial team. The scoring formula takes into account consumer complaint and customer satisfaction data. Ratings are determined ...
AI In CRM: How AI is Reshaping Customer Experiences
eWeek· 1 day agoCustomer relationship management (CRM) systems have been transformed through the power of artificial intelligence, providing businesses with a smarter...
