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AI Deployment For SMB Call Centers: Customer Engagement Improvement, New Study
Digital Journal· 9 hours agoBy using automated call recording and conversational intelligence technology, the company was able to tie ad campaigns to phone sales for greater marketing efficacy. The guide ...
How can AI improve back-office operations?
Private Banker International via Yahoo Finance· 4 days agoIt is a valuable tool in bridging the gap between human communication and AI systems, allowing for enhanced customer experiences when picking up the...
DXC Technology Working With Ferrovial, Microsoft on AI Platform
Morningstar· 14 hours agoDXC Technology said Friday that it will work with Ferrovial and Microsoft to jointly develop a generative artificial intelligence platform, called Quercus. Quercus, which ...
Schools turn to artificial intelligence to spot guns as companies press lawmakers for state funds
Stamford Advocate· 5 days agoKansas could soon offer up to $5 million in grants for schools to outfit surveillance cameras with...
Altair Earns ISO/IEC27001:2022 Certification for Global Operations
FOX21 Colorado Springs· 3 days agoAltair (Nasdaq: ALTR), a global leader in computational intelligence, has earned the ISO/IEC27001:2022 – an information security management system (ISMS ...
Earnings call: Rekor Systems sees revenue jump, faces challenges in Q1
Investing.com· 2 days agoRekor Systems, Inc. ( NASDAQ : NASDAQ: REKR ), a provider of real-time roadway intelligence,...
Senate Group’s ‘Roadmap’ Is a Call to Action on AI Innovation | JD Supra
JD Supra· 19 hours agoThe Bipartisan Senate AI Working Group, led by Senate Majority Leader Chuck Schumer (D-NY), released a comprehensive “Roadmap” for AI policy, “Driving...
Chuck Schumer and bipartisan group of senators unveil plan to control AI – while investing billions...
CNN.com· 3 days agoFederal legislation to govern artificial intelligence took another step closer to reality on...
OpenAI Rival Anthropic Launches Claude Chatbot in Europe
Gadgets 360· 4 days agoArtificial intelligence startup Anthropic has launched its Claude chatbot and subscription plans in Europe, a more tightly regulated market that has challenged some of its ...
RSA Conference 2024: AI's impact on cybersecurity - SiliconANGLE
SiliconANGLE· 5 hours agoIn the 12 months since security practitioners gathered in San Francisco for the 2023 annual RSA...
