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How to improve the contact center experience for customers | TechTarget
SearchSecurity.com· 9 hours agoOne-dimensional call centers with predefined dialogues and guidelines used by customer service representatives -- often located at business processing centers in India -- are being supplanted ...
Bill McGorry, Longtime ‘B+C’ Hall of Fame Chairman, Looks Back, Looks Ahead
Next TV via Yahoo News· 3 days agoMcGorry, who has run the Hall of Fame since 1996, moves into a chairman emeritus role after the 2024...
Rock Entertainment Group, Gray Media Launch Rock Entertainment Sports Network
TV Technology via Yahoo Sports· 2 days agoThe new Rock Entertainment Sports Network will offer local Ohio sports, including the Cleveland...
Hispanic TV Summit Awards Winners Announced
Next TV via Yahoo News· 2 days agoCredit: Future The Hispanic TV Summit, which happens September 11 in New York and is presented by Next TV, Broadcasting+Cable and Multichannel News, will...
London Saatchi AI Marketing Agent: New Multichannel Lead Generation System
Digital Journal· 3 days agoPRESS RELEASE Published July 24, 2024 AmpWire The new Saatchi AI-based sales agent from AI Cerebral Marketing offers some of the latest advances in conversational and generative AI, designed ...
New wearable sensors give athletes high-tech edge over competitors
CBS19 News Charlottesville· 4 days agoNew wearable sensors will give athletes a high-tech edge over their competitors, say scientists. The...
Analyst Report: Hasbro, Inc.
Morningstar Research via Yahoo Finance· 1 day agoOwnership stakes in Discovery Family, which offers programming around Hasbro brands, and production capabilities has helped bolster Hasbro's multichannel presence. The firm ...
Bill McGorry to Become ‘B+C’ Hall of Fame Chairman Emeritus, With Charlie Weiss Taking on Chairman...
Next TV via Yahoo News· 4 days agoWeiss, principal of Weiss Entertainment & Media Consulting, taking over as the Hall chairman then....
Council Post: How Customer Support Businesses Can Survive In The Age Of AI: Seven Tested Tactics
Forbes· 4 days agoNataliia Onyshkevych is COO at EverHelp, a customer support outsourcing company. Because of that,...
FCC Issues Reminder To Ensure Accessibility of Televised Emergency Information | JD Supra
JD Supra· 3 days agoThe Federal Communications Commission ("FCC" or "Commission") recently released a Public Notice reminding video programming distributors ("VPDs") — including television broadcasters and < ...
