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Closing phone lines still ‘part of our strategy’, says HMRC boss
The Telegraph via Yahoo Finance· 7 hours agoHMRC has been routinely criticised for its poor customer service performance, with taxpayers forced...
Parloa nabs $66M for AI-powered customer service platform - SiliconANGLE
SiliconANGLE· 6 hours agoBerlin-based artificial intelligence customer service automation platform Parloa GmbH said today it...
Here's How To Protect Yourself From The "Can You Hear Me?" Phone Scam That's Going Around Right Now
BuzzFeed via Yahoo News· 7 days ago“We don’t want people to operate in this fear mode,” Nofziger said. “We want people to operate in...
Time-saving tips for using your phone as a … telephone
Denver Post· 5 days agoMany companies now use an automated callback service so you don’t have to languish on hold, but in...
Answering the calls when the sky falls
The Fayette Tribune· 7 days agoThe Hico tornado was one of 11 total tornadoes across the coverage area of the National Weather Service’s Charleston office that spun out of a violent...
Franklin Park look to hire dozens of youth for summer jobs: ‘It gets them into the workforce’
Chicago Tribune· 1 day agoAccording to Anthony, summer jobs include approximately four clerical positions, which could involve...
911 outages in several states caused by company installing a light pole
ABC News· 6 days agoSeveral states experienced 911 call outages Wednesday evening, which emergency call system service...
Tavern, driver that crashed into boat club killing children, sued by mother
The News-Herald· 1 hour agoA critically injured mother forced to deal with the deaths of her two children, and life-threatening...
IRS announces refund increase to taxpayers
Newsweek· 6 days agoThe Internal Revenue Service (IRS) has announced the amount issued in tax refunds for the 2023 fiscal year. Of around $4.7 trillion collected from 271.5...
Howie Schwab, ESPN Researcher and Trivia Star, Dies at 63
New York Times· 1 day agoHe was 63. Mr. Schwab had been at ESPN for 17 years in behind-the-scenes roles as a researcher and...
