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Customer service rep sues DTE: I was forced to stay on phone with masturbating customer
Detroit Free Press via Yahoo News· 3 hours agoSeven months into her job, Rodriguez received her first disturbing call from a male, 30-something sexual harasser identified only as Customer X. He owed an outstanding $500 ...
New Orleans Pay-Per-Lead Call Generator, LSA Ads Marketing Service Launched
Digital Journal· 15 hours agocall-generator/ The service is a twist on Local Service Ads offered by Google, where businesses only pay...of effective local marketing ...
Telecommunicators Week highlights those behind the scenes
The Weatherford Democrat· 7 days ago“These folks do an awesome job,” Communication Supervisor Raylon Bryant said during a recent tour of...
Closing phone lines still ‘part of our strategy’, says HMRC boss
The Telegraph via Yahoo Finance· 6 days agoHMRC has been routinely criticised for its poor customer service performance, with taxpayers forced...
From Tim Cook to Anna Wintour, these 15 successful people wake up before 6 a.m.
Business Insider via Yahoo News· 22 hours agoDespite her early wake-up time, Rhimes is an advocate for work-life balance, telling Fast Company in...
Colorado is changing who answers the 988 suicide and crisis line, but won’t say why
Denver Post· 1 day agoSome people who aren’t in touch with their families and lack other support call 988 multiple times a...
Enhanced 911 transitions to Next Generation 911 | TechTarget
SearchSecurity.com· 4 days agoWithout proper 911 administration, anyone who needs assistance may not reach the right emergency services call center, and first responders may not locate ...
TikTok at risk as European Commission President calls it a 'Danger' amid ban buzz
BGR· 3 hours agoThe US moved closer to banning TikTok last week. The Senate voted in favor of the legislation that...
Youthline Is Starting a Crisis Call Line Run by Native Youth, for Native Youth
Teen Vogue via Yahoo News· 1 day agoWhen it’s up and running, the small Warm Springs call center will be a lot like the one in Bend,...
Google Gemini: Everything you need to know about the new generative AI platform
TechCrunch via Yahoo Finance· 48 minutes agoGoogle's trying to make waves with Gemini, its flagship suite of generative AI models, apps and ...