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‘Mass outage’ of Plusnet services fixed, broadband provider says
Press Association News via AOL· 4 months agoPlusnet has fixed a “mass outage” of its services, the broadband provider has said. On Monday the...
Virgin Media down – latest: Broadband customers threaten to quit in anger at outages
The Independent via Yahoo News· 1 year agoVirgin Media customers are threatening to quit for alternative internet providers after the telecoms...
Broadband customers face £150 hikes because of ‘outrageous’ rises – Which?
Press Association News via AOL· 7 months agoBroadband customers could pay £150 more than they expected to over two years due to “unpredictable”...
Call waiting times for phone and broadband customers above pre-pandemic levels
The Independent via Yahoo News· 2 years agoCall waiting times for phone and broadband customer complaints are still above pre-pandemic levels...
Virgin Media down: Can I claim a refund?
Yahoo News UK· 1 year agoVirgin Media suffered an outage on Tuesday affecting thousands of customers. (Getty Images) SOPA Images via Getty Images Virgin Media says a major outage...
Broadband bills to surge by as much as £54 as providers urged to axe exit fees
Yahoo Finance UK· 1 year agoMillions of broadband and mobile phone customers can expect to face monthly bill increases of at...
Soaring broadband prices: your rights and how to fight back
The Telegraph via Yahoo News· 3 months agoBroadband and mobile phone bills will rise by an inflation-busting 7.9pc for millions of customers...
Virgin Media remains most complained about broadband and landline provider
PA Media: Money via Yahoo Finance· 2 weeks agoVirgin Media has once again topped the rankings of the most complained-about broadband, landline and...
Consumers warned to brace for broadband and mobile bill increases
Press Association News via AOL· 1 year agoMillions of broadband and mobile phone customers can expect to face monthly bill increases of at...
Virgin Media down – latest: Broadband down again after provider apologises for earlier outage
The Independent US via AOL· 1 year agoVirgin Media has gone down again for many customers just hours after the internet service provider...