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Virgin Media remains most complained about broadband and landline provider
PA Media: Money via Yahoo Finance· 15 hours agoVirgin Media has once again topped the rankings of the most complained-about broadband, landline and...
‘Mass outage’ of Plusnet services fixed, broadband provider says
Press Association News via AOL· 3 months agoPlusnet has fixed a “mass outage” of its services, the broadband provider has said. On Monday the...
Broadband bills to surge by as much as £54 as providers urged to axe exit fees
Yahoo Finance UK· 1 year agoMillions of broadband and mobile phone customers can expect to face monthly bill increases of at...
Call waiting times for phone and broadband customers above pre-pandemic levels
The Independent via Yahoo News· 2 years agoCall waiting times for phone and broadband customer complaints are still above pre-pandemic levels...
Virgin Media down – latest: Broadband customers threaten to quit in anger at outages
The Independent via Yahoo News· 1 year agoVirgin Media customers are threatening to quit for alternative internet providers after the telecoms...
Broadband customers face £150 hikes because of ‘outrageous’ rises – Which?
Press Association News via AOL· 6 months agoBroadband customers could pay £150 more than they expected to over two years due to “unpredictable”...
Soaring broadband prices: your rights and how to fight back
The Telegraph via Yahoo News· 3 months agoBroadband and mobile phone bills will rise by an inflation-busting 7.9pc for millions of customers...
Sky Mobile outage: Can I get my money back?
The Independent UK via AOL· 11 months agoFollowing complaints about major outages from Sky Mobile customers, the company has launched an investigation into the causes of the issue. The problem...
Big broadband firms ‘mediocre at best’ ahead of inflation-busting price rises
Press Association News via AOL· 1 year agoThe biggest broadband firms are providing a service that is “mediocre at best” as consumers brace...
Virgin Media down: Can I claim a refund?
Yahoo News UK· 1 year agoVirgin Media suffered an outage on Tuesday affecting thousands of customers. (Getty Images) SOPA Images via Getty Images Virgin Media says a major outage...