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    • Craft a CX that wins and retains clients

      Fortune· 21 hours ago

      This includes aspects, such as initial awareness of a product or service; touchpoints with team members; and the feelings, emotions, and perceptions a client has about a company. For example ...

    • Studies in Extinction

      The Atlantic· 2 days ago

      The Atlantic covers news, politics, culture, technology, health, and more, through its articles, podcasts, videos, and flagship magazine.