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1. • Bath & Body Works Named to USA Today's List of "America's Customer Service Champions"

     Morningstar· 9 hours ago

     NORTHAMPTON, MA / ACCESSWIRE / April 19, 2024 / Today Bath & Body Works announces its inclusion on USA Today's list of America's Customer Service Champions ...

2. • Small Business - The Roanoke-Chowan News-Herald | The Roanoke-Chowan News-Herald

     Roanoke-Chowan News-Herald· 24 minutes ago

     Kisdir Group, a leader in general contracting, consistently upholds its reputation for excellence in Millville and surrounding areas. Renowned for its comprehensive suite of services ...

3. • 

     Are you unknowingly sabotaging your customer service calls with these blunders?

     TechBullion· 2 days ago

     No one eagerly picks up the phone to call customer services, but at times, it’s a necessary ordeal....

4. • 

     How Bombardier continues to revolutionize its customer service offering

     FlightGlobal· 19 hours ago

     This investment in its aftermarket offering mirrors Bombardier’s single-minded focus on business...

5. • 

     Council Post: Maintaining Human-Centered Service In The Face Of Chatbots

     Forbes· 19 hours ago

     Kamran Adil is the CEO of Cloudtech, a consulting services company that helps customers modernize...

6. • Delta Airlines names T-Mobile its new mobility partner

     PhoneArena· 27 minutes ago

     Delta Airlines announced today that T-Mobile will be the air carrier's preferred mobility partner. Delta customers will reap the benefits of this deal as the airline hopes ...

7. • 

     Council Post: Understanding Silent Signals: What Customers Really Want You To Know But Don't Tell...

     Forbes· 19 hours ago

     Silent signals from customers are like whispers in a crowded contact center—often overlooked but...

8. • 

     Parking Management Co. acquires Chattanooga parking company | Chattanooga Times Free Press

     Chattanooga Times Free Press· 25 minutes ago

     Louis and other markets. Known as Bird Dog Parking, the valet service was launched in May 2020...

9. • 

     'You are the most notorious liar we know': Chick-fil-A customer accuses worker of giving her the...

     The Daily Dot· 8 hours ago

     In a clip that has now amassed 5.8 million views, a woman accuses a Chick-fil-A worker of giving her...

10. • Genpact Ranked as Market Leader in HFS Research Inaugural Customer Experience Service Providers...

      FOX 59 Indianapolis· 1 day ago

      (NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, announced it has earned the highest ranking in the HFS Research Horizons ...