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Some customers still experiencing United Fiber interruptions after Tuesday outage
St. Joseph News-Press· 4 hours agoAn outage that began Tuesday persists for some United Fiber customers, who are now going on four...
Auto Restoration Shop Accused Of Swindling Customers
The Auto Wire via Yahoo News· 7 hours agoFar too often, car restoration shops take advantage of customers, cheating them out of money and sometimes a vehicle. While there are plenty of...
Bath & Body Works Named to USA Today's List of "America's Customer Service Champions"
Morningstar· 11 hours agoNORTHAMPTON, MA / ACCESSWIRE / April 19, 2024 / Today Bath & Body Works announces its inclusion on USA Today's list of America's Customer Service Champions ...
IRS seeks $104B for multi-year modernization fund to maintain customer service improvements
Federal News Network· 1 day agoThe IRS is telling lawmakers that billions of dollars in multi-year modernization funds are helping...
Are you unknowingly sabotaging your customer service calls with these blunders?
TechBullion· 2 days agoNo one eagerly picks up the phone to call customer services, but at times, it’s a necessary ordeal....
Council Post: Maintaining Human-Centered Service In The Face Of Chatbots
Forbes· 20 hours agoKamran Adil is the CEO of Cloudtech, a consulting services company that helps customers modernize...
Late water bills hit $75 million and counting for San Diego, 1 customer owes more than $2 million
KGTV San Diego· 59 minutes agoWhile thousands of San Diegans don't get their water bills on time, the city has another problem — massive late payments. Team 10 has uncovered that unpaid bills later than four months have ...
How Bombardier continues to revolutionize its customer service offering
FlightGlobal· 20 hours agoThis investment in its aftermarket offering mirrors Bombardier’s single-minded focus on business...
Council Post: Understanding Silent Signals: What Customers Really Want You To Know But Don't Tell...
Forbes· 20 hours agoSilent signals from customers are like whispers in a crowded contact center—often overlooked but...
Fontana residents will get some cost savings when a change is made in regard to paying Burrtec Waste...
Fontana Herald News· 1 hour agoFontana residents can soon expect a change in how they pay their Burrtec Waste bills, and there will...
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