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Federal News Network | IRS seeks $104B for multi-year modernization fund to maintain customer ...
Federal News Network· 1 hour agoThe IRS is telling lawmakers that billions of dollars in multi-year modernization funds are helping the agency provide a level of customer service that ...
CARDS Recycling customers fed up after weeks of missed trash pickups
KY3 Springfield· 48 minutes agoCARDS Recycling customers are having more trash trouble. Customers complained they had gone weeks...
Are you unknowingly sabotaging your customer service calls with these blunders?
TechBullion· 1 day agoNo one eagerly picks up the phone to call customer services, but at times, it’s a necessary ordeal....
Genpact Ranked as Market Leader in HFS Research Inaugural Customer Experience Service Providers...
FOX21 Colorado Springs· 11 hours ago(NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, announced it has earned the highest ranking in the HFS Research Horizons ...
Netflix Password Crackdown Delivers Millions of New Customers
The Wall Street Journal· 54 minutes agoCo-CEO Greg Peters said on a call with analysts that Netflix would continue to increase prices as...
United Fiber outages continue for some customers
St. Joseph News-Press· 3 hours agoNikki Dalton, Chief Marketing Officer for United Fiber, said on...that the outage was caused by a power surge Tuesday morning that corrupted a critical...
Why the CEO of a $12 billion pet services company still responds to customer emails himself
Fortune via Yahoo Finance· 1 day agoThey discuss maintaining a customer-forward business even when scaling up, why the Chewy customer ...
Customer service is key to success at Aqua Clear Water - Akron.com
West Side Leader & South Side News Leader· 12 hours agoDave Kovacs and Mike Presley have been in the bottled water business for nearly 50 years, and as the...
Meet the CEO who makes your dog-food delivery feel like visiting a Disney resort
Fortune via Yahoo Finance· 3 hours ago“My email is available on LinkedIn. Customers contact me, [which is something] I learned from Jeff...
Revenue Grid Wins Bronze Stevie(R) Award in 2024 Stevie Awards for Sales & Customer Service
Digital Journal· 10 hours agoThe Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business ...