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Revolutionize Customer Support With Analytics
CMSWire· 6 days agoAs customer expectations continue to rise and the traditional reactive models of customer service are increasingly proving to be inadequate ...
Amazon cuts global customer service staff by less than 1%
Retail Dive· 19 hours agoAmazon is making cuts to its global customer service organization, impacting less than 1% of the division’s workforce, the company told sister publication ...
MBTA announces slew of June service changes on multiple subway and commuter rail lines
FOX 25 Boston· 12 hours agoA slew of service changes will be implemented in June on multiple subway and commuter rail lines to...
PURETALK PLEDGES TO MATCH UP TO $50,000 IN CUSTOMER DONATIONS TO SUPPORT AMERICA'S WARRIOR...
The Fairfax County Times· 21 hours agoPureTalk, a nationwide cell phone service provider offering premium wireless service at a fair price on the nation's most dependable 5G network, announced ...
CenterPoint restores power to nearly 700,000 customers in Houston, aims to be complete by Wednesday
ABC13 Houston· 17 hours agoAccording to CenterPoint outage tracker, 302,860 customers had their power restored in the last 24...
Yogi Recalls Immune Support Tea After Reports of Pesticide Contamination
Real Simple via AOL· 13 hours agoFor more information on the recall and potential refunds, contact East West Tea Company, LLC at...
Customer service staff hired at HMRC – without speaking to a human
The Telegraph via Yahoo News· 2 days agoHM Revenue & Customs is using artificial intelligence (AI) to recruit staff, with some customer ...
Market Square changes could hurt local businesses: Letters
Portsmouth Herald via Yahoo Finance· 18 minutes agoAccess Sports of Exeter informed me about a wonderful service provided by the Rye Lion’s Club. They...
City of Colorado Springs using artificial intelligence for a chatbot
KKTV 11 Colorado Springs· 12 hours agoThe City of Colorado Springs is using artificial intelligence to power a chatbot. On Monday, the...
Houston-Based TSC Drill Pipe Revolutionizes Customer Support With the Launch of TSC HOIST
Morningstar· 7 days agoA new benchmark in customer service. With TSC HOIST (an acronym for Hands On Interactive Support & Training), you're not just receiving ...
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