Search results
Council Post: Implementing A Company-Wide Customer-First Strategy With CPaaS Technologies
Forbes· 13 hours agoIn the software service sector, customers expect everything to run smoothly. One solution that goes hand-in-hand with a customer-first ...
Frontier Airlines announces customer-friendly changes to its fare buckets and policies
USA TODAY· 2 hours ago"This is 'The New Frontier' and we are committed to offering more than the lowest fares – we deliver the best price for all the options you want and the customer ...
Kore.ai Named a Leader in Conversational AI For Customer Service, Q2 2024 Analyst Evaluation
WDTN-TV 2 Dayton· 6 hours agoKore.ai, a leader in enterprise conversational and generative AI platform technology, today announced it has been named a "Leader" in The Forrester Wave™: Conversational AI for Customer ...
CenterPoint Energy updates on power restoration after winds comparable to a Category 1 Hurricane...
CW39 NewsFix· 2 hours agoCenterPoint Energy is intensifying its power restoration efforts following the severe weather event...
IRS Official Urges Budget Support in Face of Coming Tax Shifts
Bloomberg Law· 1 hour agoComing changes to US fiscal policy will require ongoing budget support for the IRS to cement recent customer service gains, an IRS official said Friday.
Digital banking solutions for SMEs should keep it simple – and smart
Retail Banker International via Yahoo Finance· 10 hours agoAnd again and again, the most pressing pain points they mentioned were not desires for super...
Sainsbury’s accelerates AI-enabled grocer ambition with Microsoft deal
Retail Insight Network via Yahoo Finance· 5 hours agoBy harnessing AI to amalgamate various data inputs such as shelf edge cameras, store colleagues will...
Building a Customer-First Contact Center
CMSWire· 2 days agoAdvanced technologies like AI and analytics enhance contact center effectiveness. Understanding customer histories and preferences is crucial for tailored experiences. Joining ...
Interview: Google Cloud’s Zac Maufe on the use of Cloud Services in the banking industry
Retail Banker International via Yahoo Finance· 8 hours agoRP: How does Google Cloud Services impact the banking experience of regular people in their...
Clearcover, Ada launch GenAI tool for enhanced customer service
Life Insurance International via Yahoo Finance· 1 day agoAda's AI Agent is designed to assist Clearcover's Customer Advocates by automating responses and...
