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Amazon axed more than 100 customer service managers in CEO Andy Jassy’s latest job cuts
AOL· 8 hours agoAmazon on Wednesday slashed layers of middle management in some of its customer service divisions as part of an organizational restructuring, Fortune has ...
Velo3D Inc (VLD) Q1 2024 Earnings Call Transcript Highlights: Navigating Challenges Towards Growth
GuruFocus.com via Yahoo Finance· 1 hour agoSo if you look at customers like me mirrors that we added at the end of last quarter. That's directly tied to defense and supporting defense primes and ...
Houston-Based TSC Drill Pipe Revolutionizes Customer Support With the Launch of TSC HOIST
Morningstar· 2 days agoA new benchmark in customer service. With TSC HOIST (an acronym for Hands On Interactive Support & Training), you're not just receiving ...
7m hours collectively spent waiting to speak to taxman in 2022-23, report finds
Press Association News via AOL· 1 day agoThe strategy is intended to cut costs servicing telephone calls and correspondence, as well as to...
UK-based green fintech, ekko, secures $2.5m
Retail Banker International via Yahoo Finance· 47 minutes agoSpecifically, it will enable banks, fintechs and payment providers to plug-in planet...more sustainable lifestyles. As part of this, ekko will be...
Verizon (VZ) Enhances Customer Service With GenAI Integration
Zacks via Yahoo Finance· 19 hours agoVerizon's (VZ) investment in GenAI is driving operational efficiencies and fostering stronger ...
Britons spent 798 years on hold waiting to speak to HMRC advisor in 12 month period, damning report...
The Independent via Yahoo News· 17 hours agoResponding to the NAO report, an HMRC spokesperson said: “While customer service standards on our...
Netflix reveals that its ad tier is proving mighty popular
Digital Trends via Yahoo News· 3 hours agoPeacock, on the other hand, scrapped its free, fully ad-supported tier for new customers in early...
VARD Scores Shipbuilding Contract for Taiwanese Wind Firm
Rigzone· 2 hours agoVARD AS, a Fincantieri company, has been contracted by an undisclosed Taiwanese customer to design...
PODS® Receives USA TODAY's America's Customer Service Champions 2024 Award
The Harrisonburg Daily News-Record· 2 days agoPODS Enterprises, LLC, an industry leader that revolutionized the moving and storage category through its portable container service offerings, today announced it has been ...
