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Gen Z hates phone calls, so one $9.7 billion company is pouring money into AI chatbots for customer ...
Business Insider via Yahoo News· 2 hours agoAI chatbots are expected to replace 20-30% of customer service agents by 2026, according to Gartner....
Barron Trump's working "customer service," millionaire says
Newsweek· 2 days agoBarron Trump was recently praised by a millionaire entrepreneur for his sincerity, with the son of...
AI's Big Leap in the Unified Customer Experience
CMSWire· 21 hours agoUnified customer experience. Utilizing AI enhances personalization, making every customer interaction more relevant and engaging. Breaking down organizational ...
Xiao-I Corporation Announces Strategic Partnership with Top Hong Kong Insurance Company to Enhance...
Bennington Banner· 9 hours agoXiao-I Corporation (NASDAQ: AIXI) ("Xiao-I" or the "Company"), a leading artificial intelligence...
Rivian's R2 Is Already Built to Fail
Motley Fool via Yahoo Finance· 13 minutes agoCustomers are no longer paying a big premium for electric vehicles, and that doesn't bode well for Rivian's (NASDAQ: RIVN) R2, which is expected to cost...
How packaging OEMs are winning talent wars
Packaging Gateway via Yahoo Finance· 2 hours agoExploring how OEMs are developing innovative strategies to attract and retain skilled technicians for top equipment performance and customer...
TRACKING: Several school closures announced following severe storms
WSOC via Yahoo News· 17 minutes agoAt 5:30 p.m., more than 37% of Gaston County power customers were without power. “We’re working as...
Amy Tan’s ‘The Backyard Bird Chronicles’, The Nightmare of Customer Service - WHYY
WHYY· 10 hours agoA boom in AI chatbots, the outsourcing and decimation of call centers, dead end phone menus and...
GardaWorld heist: The reason $30 million was in a Sylmar warehouse and not a bank
Los Angeles Times· 42 minutes agoIt occurred at a warehouse in a quiet corner of Sylmar. Early on March 31, thieves breached the roof...
Gen Z, millennials concerned about their finances leading to homelessness, new study shows
USA TODAY via Yahoo Finance· 39 minutes agoAcorns, the financial services company Kerner leads, tries to confront problems financially,...
