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Thousands of taxpayers get compensation for HMRC delays
The Telegraph via Yahoo News· 2 hours agoComplaints to the tax office soared by two-thirds last year as customer service hit an all-time low....
Sabre rolls out new GenAI tool to improve hotel customer service
Hotel Management Network via Yahoo Finance· 6 hours agoSabre Hospitality, a division of Sabre, has unveiled SynXis Concierge.AI, a solution that uses...
Zenvia introduces new AI chatbot for customer service By Investing.com
Investing.com· 2 hours agoSÃO PAULO - Zenvia Inc. (NASDAQ: ZENV), a prominent cloud-based customer experience (CX) platform in...
Spectrum announces closure of Columbus customer service center; 175 employees to be laid off
WBNS-10TV Columbus· 6 days agoThe positions being cut include customer service billing representatives, facilitators and billing...
Credentials That Count: Certify Your Customer Service Skills
CMSWire· 2 days agoContact center certifications elevate career opportunities and salary potential. Certifications...
Zendesk launches venture fund targeting AI startups
Axios· 2 hours agoZendesk has set up a venture arm to invest in early-stage AI startups. Why it matters: The customer support software company is joining the growing...
Inside CVS’s Strategy to Improve the Pharmacy Experience
The Wall Street Journal· 3 hours agoA shortage of pharmacists isn’t helping matters, either. And although technology has revolutionized...
Caring Customer Service That Delivers Exactly What Financially Stressed Consumers Need
Digital Journal· 9 hours ago"When someone's so agitated and upset, I listen carefully to them and try to get them to see that I'm here to help them." AmeriCash Loans offers installment loans up to $2,500—backed by caring ...
How to avoid getting stuck talking to customer service chatbots
KDVR Denver via Yahoo News· 1 day agoDENVER (KDVR) — Artificial intelligence is changing the customer service experience. More than 1.5...
Vanity Fair Womens Full Figure Beauty Back Smoothing Bra, Now 60% Off
The Inventory· 39 minutes agoThe Vanity Fair Women's Full Figure Beauty Back Smoothing Bra offers unrivalled comfort and a perfect fit for the modern woman. The bra, which is currently discounted by 60% on Amazon, derives ...