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She Means Business: Customer service and the human touch - The Business Journals
The Business Journals· 15 hours agoAbout once a day I get frustrated by poor customer service. Good service can make up for mediocre...
AT&T customers hit with nationwide service issue
Fox Business via Yahoo Finance· 2 days agoAT&T customers around the U.S. were hit with a nationwide service outage on Tuesday that impacted their ability to make calls to contacts on other...
AT&T customers hit with nationwide service issue
AOL· 2 days agoAT&T customers around the U.S. were hit with a nationwide service outage on Tuesday that impacted their ability to make calls to contacts on other carriers.
How Leadership Teams Can Lead Through AI’s Impact on Customer Service
Forbes· 20 hours agoAs the CEO of a customer service outsourcing company, I've witnessed firsthand the seismic shifts in our industry, especially during and after the Covid ...
'I'm really frustrated': Hamburg tax service remains closed and unreachable for dozens of customers
WKBW-TV Buffalo· 8 hours agoFor more than a month 7 Problem Solvers has been receiving complaints from customers of Tax Wizard,...
AT&T outage: Service down for customers across the US | CNN Business
CNN.com· 2 days agoIn a statement sent to CNN, the company said a problem is preventing many AT&T customers from...
Online shops struggle with customer service efficiency, report finds
Retail Insight Network via Yahoo Finance· 2 days agoA recent analysis reveals significant gaps in customer service among the UK's top 100 online...
San Diego Community adds new price options, including one offering utility customers lower rates
U-T San Diego· 2 hours agoSaying it’s responding to customers pinched by inflation that’s tightening household budgets, San Diego Community Power is about to roll out a lower-cost option to the nearly ...
The Most Terrible Things Customers Can Do, According to Pissed-Off Target Employees
Cheapism via AOL· 5 hours agoService workers have to contend with some of the rudest people all while keeping a smile on their...
Q1 2025 Sprinklr Inc Earnings Call
Thomson Reuters StreetEvents via Yahoo Finance· 12 hours agoWe also had a good quarter from the perspective of industry analyst reports. Forrester named Sprinklr a strong performer in conversational AI for customer service ...